Refund Policy for FlightBookingAir

At FlightBookingAir, we strive to make your travel experience as seamless and fair as possible — and that includes handling refunds with transparency and clarity. This Refund Policy outlines when refunds may be available, under what conditions, how to request them, expected timelines, and important limitations. By using our services and booking through FlightBookingAir, you agree to the practices described below. If you have any questions or need assistance, our support team is always available to help.

When Refunds Are Eligible

Refunds may be granted under several scenarios, depending on the fare conditions and supplier (airline/travel-service provider) policies. Common eligible situations include:

Flight cancellation by airline or supplier: If the airline or travel supplier cancels your flight — due to schedule changes, operational issues, or other disruptions — you are typically eligible for a full refund, including airfare, taxes, and service charges paid at booking. This aligns with standard industry practice where cancellation by the airline triggers refund entitlement. :contentReference[oaicite:0]{index=0}
Booking failed or not confirmed: If for any reason we were unable to confirm your booking (seat unavailability, payment failure, supplier error), and payment had been processed, we will refund the payment in full — excluding any non-refundable service fees if they were disclosed at the time of booking.
Refundable fare and allowed cancellation: If you purchased a fare that allows cancellation and requested cancellation within the allowable time window (as per fare rules), you may be eligible for a full or partial refund. The actual refund amount depends on the fare’s refundability, cancellation time relative to departure, and supplier refund rules. :contentReference[oaicite:1]{index=1}

When Refunds May Be Denied or Reduced

Because FlightBookingAir acts as an intermediary working with third-party airlines and suppliers, refund eligibility depends heavily on their fare rules. Refunds may be denied or reduced in the following cases:

Non-refundable or deeply discounted fares: Many economy or promotional fares are sold as non-refundable. In such cases, cancellation will likely result in forfeiture of most or all of the fare paid. Any refund — if allowed — may be limited to only taxes or airport fees. :contentReference[oaicite:2]{index=2}
Late cancellation or no-show: If cancellation is requested close to scheduled departure, or if the passenger fails to show up without prior cancellation (“no-show”), refund may be denied or severely reduced. Some fares treat such cases as non-refundable altogether. :contentReference[oaicite:3]{index=3}
Partially used tickets or one-way segments used only partly: If part of the itinerary has already been flown (e.g. outbound completed, return unused), airlines may treat the remaining portion differently — sometimes non-refundable or eligible only for partial refund (e.g. taxes) based on their policy. :contentReference[oaicite:4]{index=4}
Service or convenience fees, insurance, add-ons: Additional fees charged by FlightBookingAir for services such as special booking assistance, seat selection, travel-insurance add-ons, or convenience services may be non-refundable, unless explicitly stated otherwise at the time of booking.

How to Request a Refund

If you believe you qualify for a refund, please follow these steps to initiate the request:

Contact support promptly: Use our contact email or phone number — or the contact form on our website — to submit a refund request. Provide your booking reference number, passenger names, travel dates, and reason for cancellation (e.g. airline cancellation, personal cancellation, no-show, schedule change, etc.). Clear communication helps speed up processing. :contentReference[oaicite:5]{index=5}
Provide required documents if applicable: In cases such as airline cancellation, significant schedule change, or no-show, airlines sometimes require official confirmation or proof (cancellation notice, revised itinerary, no-show receipt) to validate refund eligibility. Attach any relevant documents as requested.
Processing time and refund method: Once the airline or supplier approves the refund, we will initiate refund to the original payment method (credit/debit card, bank transfer, or other payment mode used during booking). Many travel-booking platforms and airlines aim to process refunds within a few days to a few weeks, depending on bank or payment-gateway processing times. :contentReference[oaicite:6]{index=6}
Notification and confirmation: We will notify you via email or phone once the refund is initiated, including a breakdown of refunded amounts — fare, taxes, fees, and any deductions (if applicable). Keep this receipt for your records, especially in case of delays or disputes.

Special Cases & Airline / Regulatory Changes

The refund process can also be affected by changes in airline policies or regulatory updates. For instance, recent proposals from regulatory authorities suggest that flights cancelled or tickets cancelled within a defined “look-in” period after booking may be eligible for full refund or free cancellation. :contentReference[oaicite:7]{index=7}

In case of force-majeure events (severe weather, natural disaster, airline insolvency, major schedule changes) — if the airline cancels the flight or fails to operate — most airlines are expected to offer full refund or alternative flights. In such events, FlightBookingAir will assist you in filing for refund or alternative re-booking, but final approval depends on the airline or supplier. :contentReference[oaicite:8]{index=8}

Your Responsibilities & Important Notices

As a customer, you should ensure that all passenger details, payment information, and travel-document information provided during booking are accurate and complete. Any incorrect or misleading information may affect refund eligibility or timeline.

If you request cancellation or refund, do so as soon as possible — preferably before any airline deadlines, schedule changes, or departure date. Delays or last-minute requests may reduce your refund or lead to denial if fare rules prohibit refunds.

Please note that because FlightBookingAir acts as an intermediary, we depend on airlines or travel-service providers for final refund approval. While we commit to processing your request promptly and transparently, we cannot guarantee refunds in all cases, especially for non-refundable fares or no-show situations.